The Communications Division is a twenty-four hour, seven days a-week operation currently operating with two shifts. Each shift is staffed with four dispatchers and one supervisor. The shifts are twelve hours. The primary functions of this area are:
- Receiving and disseminating calls from the public for service
- Dispatching Pulaski County Sheriff’s Office personnel, volunteer fire departments, medical personnel, coroner, and the Office of Emergency Management
- Enter data in the CAD system from the start until the disposition of calls
- Computer inquiries into ACIC/NCIC when requested by sheriff’s deputies
- Entering and deleting stolen property, vehicles, warrants served, and missing persons into ACIC/NCIC
- Completing incident reports
- Working with the Office of Emergency Management and Arkansas Department of Emergency Management to monitor and issue emergency notifications
- Maintaining Order of Protection files
- Verifying arrest warrants
- Maintaining recorded radio transmissions and providing copies of such when requested per departmental policy (supervisory responsibility)